We kindly request that you arrive on time for your appointment. We do our utmost to work according to schedule. However, in healthcare, unexpected circumstances can cause a treatment to run over. We ask for your understanding in this matter.
Are you unable to make your appointment? Please let us know at least 24 hours in advance, preferably by telephone or email. This allows us to treat another patient in the reserved time.
If an appointment is not cancelled or not cancelled in time, we will charge for the time reserved for you in accordance with the KNMT Payment Terms for Dental Care (performance code C90). These costs are not reimbursed by your health insurer.
