Bee Dental practice Eindhoven We attach great importance to the privacy of our website users. To ensure your privacy is as secure as possible, we adhere to a number of core values:
- Inform We want to inform you as clearly as possible about how and why we process personal data. We do this through this privacy statement.
- Limit collection – We take great care to ensure that our collection of personal data is limited to only what is truly necessary for the proper functioning of the website and the services you use.
- No marketing based on personal data – We do not share personal data for marketing purposes and only send commercial mailings with your express permission.
- Your data will remain with us – We do not pass on your personal data to other parties, unless this is necessary to provide the service used or when we are legally obliged to do so.
- Secure – We take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf.
- We respect your legal rights You have several rights under the law. This privacy statement will inform you about these rights.
In this privacy statement you can read how we put these core values into practice and respect and protect your right to privacy.
What do we use your personal data for?
Depending on the services we offer through the website, the personal data you leave through our website may be used for the following purposes:
- Managing your account and profile If you choose to create an account, we will ask you for some information to enable this. This includes your email address, password, name and address, gender, and date of birth.
- Register and make an appointment – If you register or make an appointment via our website, we will use your information solely to manage your registration and make an appointment.
- Anamnesis or (repeat) prescription form – We use the information you provide in these forms solely to provide you with the correct care.
- Requesting medication or repeat prescription – After logging in, you can view your medication profile and place orders.
- eConsult – We treat the information you provide in the eConsult confidentially.
- Your medical file – Medical data will only be recorded if this is legally permitted or after your express consent.
- Contact form – We only use your data to handle your question.
- Order via the website – We use data to process your order.
- Newsletter We will only send you a newsletter with your consent. You can unsubscribe at any time using the unsubscribe link.
- Improving our services – For example, via feedback or complaint forms, or with permission via cookies.
We will not process your personal data for purposes other than those mentioned above, unless you have given prior consent or we are permitted or required to do so by law.
On what grounds do we process your personal data?
- Execution of the agreement – For example, to process your registration.
- (Explicit) consent – For example, for access to functionalities, sending newsletters or processing medical data.
- Legitimate interest – For example, use of cookies to improve our services.
- Legal obligation – For example, for processing medical data or storing order data.
What personal data do we need?
Depending on the service you use, we may collect the following data through the website:
- Your contact details (email address, telephone number)
- Your name, address and place of residence
- Your gender and date of birth
- Account details
- Insurance details
- Name of your healthcare providers or pharmacy
- Time of your appointment
- Payment details and billing address
- Information about your health
- Citizen Service Number (BSN)
- Click and visit behavior
- Device data / (pseudonymized) IP address
Data of persons under the age of 16
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age…
Disclosure to third parties
Your information will only be provided to third parties directly involved in the execution of the agreement or when legally required. Potential parties include:
- Hosting parties and software suppliers
- Payment service providers and delivery services
- Your health insurer
Security
We take appropriate measures to protect your personal data…
Retention period
We do not store personal data for longer than necessary, unless a legal obligation requires this.
Third party websites
This privacy statement does not apply to third-party websites that are connected to this website by means of links.
Cookies
We use cookies to ensure the website functions properly…
Use of analytical cookies
- Google Analytics – Privacy-friendly setup in accordance with the guidelines of the Dutch Data Protection Authority.
- Matomo Analytics (Piwik) – First party cookies, data remains on our server.
Changes to this privacy and cookie statement
We reserve the right to make changes. Please check this statement regularly.
View, change and delete your data
You have the right to access, correct, or delete your personal data…
Dutch Data Protection Authority
Eindhoven Dental Practice would also like to point out that you have the right to file a complaint with the supervisory authority in your country of residence. In the Netherlands, this is the Dutch Data Protection Authority.
Questions and feedback
If you have any questions about this privacy statement, please contact us.
Contact
Dental practice Eindhoven
E-mail: info@esthetisch.nl
Telephone: 040 – 123 4567
Chamber of Commerce number: 17178236
